Bg 99 Terms & Conditions — Complete Guide

1 Introduction & Applicability

These terms and conditions constitute a legal agreement between bg 99 (hereinafter referred to as the "Platform", "we", or "bg 99") and its users ("members" or "you"). By accessing or using bg 99's website, mobile app, or any of its services through any channel, you confirm that you have read, understood, and accepted these terms and conditions in full.

Bg 99 is an internationally licensed online betting and gaming platform. We provide a range of entertainment gaming services for users in Bangladesh, including cricket, football, Live Casino, and more. These terms apply to all services offered.

If you do not agree with any part of these terms and conditions, you are advised to discontinue using the bg 99 platform. If you have any questions, please contact our customer support team.

2 Account Registration

To open an account at bg 99, you must provide accurate and complete information in the registration form. Accounts created with false or incorrect details may be closed at any time and the balance may be forfeited.

• Each person may hold only one account. Creating multiple accounts will result in all accounts being closed.
• The phone number and email address used during account registration must be genuine.
• If any of your registered details change, please notify our support team immediately.
• Allowing anyone else to access or use your account is strictly prohibited.
• It is your responsibility to keep your account password secure and change it regularly.

3 Age Verification & KYC

Bg 99 is strictly for individuals aged 18 and above. Minors are not permitted to access the gaming platform under any circumstances. bg 99 reserves the right to verify a user's age at any time.

As part of the KYC (Know Your Customer) process, you may be required to submit the following documents before making a withdrawal:

• Scanned copy of National ID (NID) or passport
• Proof of mobile banking account ownership
• Bank statement (if required)
• Recent selfie or photo ID

Incomplete KYC may delay the withdrawal process. bg 99 keeps all documents submitted for verification securely and does not share them with third parties.

4 Deposit Rules

Deposits at bg 99 can be made via bKash, Nagad, Rocket, bank transfer, or cryptocurrency. Please keep the following in mind when making a deposit:

• Minimum deposit amount is ৳500.
• Deposits are typically credited to your account within 5 minutes.
• Only deposit using your own payment method — using someone else's account is strictly prohibited.
• Keep your deposit slip or transaction ID for your records.
• If a deposit does not appear in your account, please contact support with your transaction ID.

5 Withdrawal Rules

Your account must be verified to withdraw funds from bg 99. The general rules for the withdrawal process are outlined below:

• Minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made to the same payment method used for the deposit.
• Standard withdrawals are processed within 30 minutes to 24 hours.
• Additional verification may be required for large withdrawal amounts.
• Wagering requirements must be met before withdrawing from your bonus balance.
• Withdrawals may be delayed due to bank holidays or technical issues.

If a withdrawal is rejected for any reason, the funds will be returned to your account and a notification will be sent explaining the reason.

6 Bonuses & Promotions

Bg 99 offers a variety of bonuses and promotional offers, each with its own terms as detailed on the offer page. General bonus terms:

• The welcome bonus applies to new members on their first deposit.
• Most bonuses carry a wagering requirement of 15x to 30x.
• Bonus balance cannot be withdrawn directly — it only becomes withdrawable after the relevant conditions are met.
• Attempting to claim the same bonus more than once may result in all bonuses being forfeited.
• Bg 99 reserves the right to modify or cancel any bonus offer.
• Special bonuses and exclusive benefits for VIP members are governed by separate terms.

7 Betting Rules

The following rules apply to all betting activity on bg 99 and are equally applicable to Sports Betting, Live Casino, and all other games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or postponed, the stake for the related bet will be refunded.
• The odds in effect at the time a bet is placed will apply, regardless of any subsequent changes.
• If a bet is voided due to a technical error during live betting, the balance will be refunded.
• Bg 99 reserves the right to investigate any suspicious bets and withhold results pending review.
• Match fixing or placing bets using insider information is strictly prohibited.

8 Prohibited Activities

The following activities are strictly prohibited on the bg 99 platform. If any such activity is detected, the account will be permanently closed and legal action may be taken where necessary:

• Creating multiple accounts to claim bonuses
• Making deposits using stolen payment information
• Money laundering or transactions involving illegal funds
• Playing using bots or automated software
• Exploiting platform vulnerabilities or bugs for unfair advantage
• Attempting unauthorized access to other members' accounts
• Spreading false information in the name of bg 99

9 Privacy & Data Protection

Bg 99 takes the protection of your personal information extremely seriously. Your data is collected, stored, and used in accordance with our privacy policy. For more details, please visit our Privacy Policy Read the page.

• Your personal information is protected with SSL encryption.
• Your information is not shared with third parties, except where required by law.
• You have the right to access, correct, or request deletion of your personal information.
• Our Cookie Policy governs the use of cookies on this platform.

10 Responsible Gaming

Bg 99 believes gaming is entertainment, not a habit. We encourage every member to play responsibly. The following tools are always available on the platform:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum stake amount for a single bet.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Close your account for an extended break.

For help with gaming addiction, please contact our Responsible Gaming Visit the page. Remember — responsible and planned gaming is the most enjoyable.

11 Account Closure & Suspension

Bg 99 may suspend or permanently close an account under the following circumstances:

• Violations of these Terms & Conditions
• If fraudulent or deceptive activity is detected
• Registering with a false identity or fabricated information
• Identified as a minor
• Extended inactivity (more than 12 months)

You may request account closure at any time. Any remaining balance (excluding bonuses) will be returned to your registered payment method, subject to the fulfilment of all outstanding conditions.

12 Limitation of Liability

Bg 99 is not liable for the following:

• Transaction losses caused by internet disconnection
• Login credentials exposed due to the user's own negligence
• Delays or errors caused by third-party payment gateways
• Unexpected technical outages or server downtime
• Issues arising from malware or viruses on the user's device

However, bg 99 always strives to resolve technical issues promptly and ensure affected members are properly compensated.

13 Changes to Terms

Bg 99 reserves the right to update these Terms & Conditions at any time. When changes are made:

• A notification will be sent at least 7 days before any changes take effect.
• Updated terms will be reflected on this page.
• Continuing to use the platform after updated terms take effect will be considered your acceptance of those terms.
• If you do not agree to the updated terms, you will have the option to close your account.